Privacy Policy
We respect your privacy
Oska Concept Brisbane respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
This Privacy Policy sets out how your personal information is collected, used, and shared when you visit or make a purchase from oskaconcept.com.au (the “Site”).
“Personal information” is information we hold which is identifiable as being about you.
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
Cookies – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. Cookies are like a website’s memory store and help the website remember some of the things you visited in between sessions. We do not control the use of cookies by third parties. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
Information we collect when you make a purchase
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.” We use a third-party payment processing service (PayPal) to securely process your personally identifiable information.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
Communications and Email Address Collection
In order to receive certain communications from us, such as responses to user enquiries, you will be required to submit your email address to us. You may also provide your email address to us in order to receive our latest news even if you do not sign up for an account or make a purchase. Any news-related email you receive from us will include an unsubscribe link that will allow you to opt-out of receiving future emails.
How do we use your Personal Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing campaigns).
Sharing your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use PayPal to securely process payment details on our online store. If you choose to make a purchase on our Site, you will be redirected to PayPal and you will provide your payment information (such as credit card) directly to PayPal. PayPal’s privacy policy applies to the information you provide on the PayPal website.
We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: Google’s Privacy Policy. You can also opt-out of Google Analytics by visiting Google Analytics’ Opt-out Page.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. You can make a request by emailing Oska Concept Brisbane through the contact information below.
Changes to the Privacy Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Please check back page from time to time to review our Privacy Policy.
How to Contact Us
Thank you for reading our Privacy Policy. If you have any questions relating to this Policy, please contact Oska Concept Brisbane by emailing shop@oskaconcept.com.au or by mail at the following address:
Oska Concept Brisbane
Oska Concept, GA55, Toowong Village Shopping Centre, 9 Sherwood Road, Toowong, Brisbane QLD 4066, Australia.
